Replace your legacy PBX with BluIP's enterprise-grade cloud platform and AIVA Connect, our agentic AI that autonomously handles guest interactions, automates service tickets, and drives revenue.
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Hotels Deployed
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Rooms Connected
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Call Volume Reduction
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Years in Hospitality
The Urgency
With NEC exiting the market and Mitel filing for bankruptcy, hotels still relying on legacy PBX systems face rising costs, service disruptions, and stagnant technology. The time to modernize is now.
Bankrupt providers reduce investment in system maintenance. PBX outages mean dropped guest calls, lost bookings, and frustrated guests.
Legacy vendors raise prices during restructuring while innovation stalls. You pay more for less, with no path to modern AI capabilities.
BluIP specializes in seamless transitions from legacy systems. We guarantee uninterrupted service throughout the entire migration process.
AIVA Connect Platform
AIVA Connect doesn't just answer calls. It detects on-property guests, automates service tickets, processes folio credits, upsells amenities, and captures revenue, all without human intervention.
AIVA identifies in-house guests in real time, personalizing every interaction and routing requests intelligently.
Guest requests automatically generate and route service tickets to the right department with zero manual input.
Automate upselling for room upgrades, dining reservations, spa bookings, and paid amenity packages.
Engage guests across voice, web chat, SMS, and mobile with consistent, AI-powered responses on every channel.
Native integration with Oracle OPERA Cloud, and leading property management systems via OHIP certification.
AIVA autonomously processes folio credits and billing adjustments, reducing front desk workload.
Carrier Advantage
Unlike competitors who resell third-party infrastructure, BluIP is a licensed telecommunications carrier. This means deeper network integration, capabilities others simply cannot replicate, and end-to-end control over your communications stack.
Trusted by Leading Brands
Overall, productivity has increased by a very, very wide margin, especially during peak hours. The improved dependability has also had significant impact on our top line since incoming orders can average $800 in revenue per hour per location.
Wayne Grigorian
Director of Marketing, Big Mamas & Papa's Pizzeria
We were looking for a solution that would allow us to reduce our on-premises footprint, streamline our telco spend, and consolidate a needlessly complex networking environment. BluIP's cloud offering ticked all the boxes and more.
Matt Berlin
Director of Information Systems, Huntington Hospital (Cedars-Sinai Affiliate)
Simple Process
We audit your current PBX infrastructure, identify integration points with your PMS, and map a migration plan with zero disruption to guest services.
Our white-glove team handles everything. We configure AIVA Connect with your property's specific workflows, train your staff, and go live with zero downtime.
Post-launch, we continuously optimize AIVA's performance using real interaction data, expanding automation and driving measurable ROI improvements.
Questions?
Typical deployments complete in 4-8 weeks depending on property size and complexity. Our white-glove team handles the entire process. We guarantee zero downtime during the transition, so guest services continue uninterrupted throughout.
Yes. BluIP is an OHIP-certified development partner with native integration for Oracle OPERA Cloud PMS. We also integrate with leading PMS platforms, guest messaging apps, and in-room IoT systems through our Studio integration platform.
BluIP is a licensed telecommunications carrier, not a reseller. This gives us end-to-end control over network infrastructure, enabling capabilities like real-time on-property guest detection that competitors simply cannot replicate. Combined with our 13+ years of hospitality-specific expertise, we deliver solutions purpose-built for hotels.
AIVA autonomously handles frequently asked and non-revenue-generating questions that typically consume front desk time: directions, hours, amenity inquiries, Wi-Fi issues, and more. This frees your staff to focus on revenue-generating activities like securing reservations, upselling services, and providing personalized guest care.
Yes. BluIP has been named a Marriott International Approved Provider for PBX Voice Assistant Solutions after completing their rigorous vetting process. Our AIVA Connect platform is also available on the Oracle Cloud Marketplace.
Join the network of luxury hotels and resorts that trust BluIP for enterprise-grade cloud communications and AI-powered guest experiences. Schedule a personalized demo today.
